In general, Controls Technicians work behind the scenes of assessing, installing, and maintaining the computerized electronic equipment that makes your building’s systems operate. Specifically, an HVAC Controls Technician specializes in your building’s HVAC (heating, ventilation, and air conditioning) system. This process of monitoring control systems is also referred to as “automating” your building. Using special software and/or electrical tools, they test your control systems to ensure proper functionality.

These specialized technicians monitor and assess your HVAC controls systems and perform any necessary repairs to ensure that there is no downtime that affects business production or employee comfort and safety. Whenever a problem occurs, our HVAC techs can effectively troubleshoot the cause of the issue and devise a plan to correct it. Technical education, extensive on-the-job training, and an apprenticeship are usually required to become a professional in this service, so you can rest easy knowing that only highly-trained, expert technicians are at work in your building.

Being an HVAC Controls tech often requires being prepared to work in all sorts of weather conditions, which can vary widely here in New England. Our techs are trained and prepared to work both outside of commercial buildings, as well as in tight areas inside of buildings where the AC or heating system appears to be malfunctioning.

Customer Service’s Role in HVAC Controls

Tradesmen of New England puts an extremely high priority on our customer service relations with our clients. Our techs regularly consult one-on-one with our clients to accurately assess their building’s needs, examine the facilities that require service, and make educated recommendations insofar as to what systems need to be installed. Excellent communication and problem-solving skills are inherent to the role of a controls technician, which includes having well-above-average mathematical skills, which help them to determine estimates on service while factoring for time, equipment, and labor costs. Our clients benefit from and will greatly appreciate this attention to detail and transparency when it comes to how their funds for these systems are being allocated.

Technical Role of an HVAC Controls Technician

Being a controls tech means knowing your building’s blueprints inside and out, backward and forwards. Utilizing the blueprints to your commercial space, our techs will teach our clients here in Hartford how to use the system once it has been installed with clarity and expertise. Because our techs have such an in-depth knowledge of the equipment that is being used in these computer-controlled systems, they each have the ability to train clients of all experience levels with control systems.

In most instances, our technicians manage their time by working independently and under minimal supervision. When the need for backup arises, however, we have a whole team of specialized techs to get the job done.

Common Education Requirements for HVAC Control Technicians

By and large, most HVAC Control Techs have completed some level of a technical or vocational school, focusing on mathematics, drafting, and engineering. Additionally, apprenticeships that last three to five years are common. The Controls Technicians at Tradesmen of New England are all highly qualified, certified, and provide service above and beyond our clients’ expectations.